Terms & Conditions

Effective 11 November 2026 · Last updated 12 November 2026

Ideora Technologies (“Ideora”, “we”, “our”, or “us”) is an India-based technology business that develops and operates software products, digital platforms, mobile applications, artificial intelligence solutions, and business automation services. Ideora is the parent business for Digital Gullak, Digital Mala, SI Contact, AI Designer – CorelDRAW Plugin (published on this website as AI Plugin for Designers), and Jain Gyan AI.

Ideora uses one official Meta WhatsApp Business Platform Cloud API integration for its own products and its own business communication: Digital Gullak, Digital Mala, SI Contact, AI Designer – CorelDRAW Plugin, and Jain Gyan AI. A person who uses one of those products may receive the product messages described here.

Company

Business name: Ideora Technologies
Business type: Proprietorship Firm
Proprietor and grievance contact: Shikha Paras Lohade
Place of business: 1, Space Cosmos, Beside Canara Bank, Old Agra Road, Ashok Stambh, Nashik 422002, Maharashtra, India
Websites: https://ideora.in and https://ideoratechnologies.com
Privacy, support, legal, and deletion: contact@ideora.in

Use one of these subjects so the message is reviewed for the right purpose: “Privacy request”, “Support”, “Legal”, or “Data Deletion Request – Ideora Technologies”.

Ideora Technologies is a proprietorship firm. Shikha Paras Lohade is the proprietor and the grievance contact. Messages to contact@ideora.in are the channel for privacy, support, legal, and deletion requests.

1. Introduction

These Terms & Conditions govern access to and use of the websites, applications, software, and services provided by Ideora Technologies.

These terms apply directly to people who use Ideora’s websites and products. A person who uses Digital Gullak, Digital Mala, SI Contact, AI Designer, or Jain Gyan AI, including a person who receives a product WhatsApp message, is a user of that Ideora product.

By accessing or using our services, you agree to these terms and to any applicable product-specific conditions. If you do not agree, do not use the service.

2. Company and product portfolio

Ideora Technologies is the parent business responsible for its software and technology products, including Digital Gullak, Digital Mala, SI Contact, AI Designer – CorelDRAW Plugin, and Jain Gyan AI. Each product may have additional terms, technical restrictions, and usage conditions. If a product page describes a feature as proposed, these terms apply when that feature is made available.

3. Eligibility and account registration

Users must provide accurate information during registration. Users are responsible for maintaining account confidentiality, protecting login credentials, providing accurate contact details, notifying us of suspected unauthorised access, and using products only for lawful purposes.

Ideora may restrict an account where inaccurate information, abuse, fraud, or a security risk is identified.

4. WhatsApp communication

Ideora may use the official Meta WhatsApp Business Platform Cloud API for authentication, transaction notifications, account updates, and requested support communication. The current WhatsApp communication model is limited to non-promotional purposes.

Permitted WhatsApp messages are OTP and authentication, account verification, donation confirmations, payment acknowledgements, digital receipts, service notifications, customer-support replies, and important security alerts. Promotional messages, marketing broadcasts, advertising campaigns, and purchased contact lists are outside this service. Every message must follow Meta’s applicable template, opt-in, and messaging-window requirements. Message delivery depends on WhatsApp. Ideora does not guarantee uninterrupted access to WhatsApp services.

WhatsApp notifications for a product stay switched off until that product’s consent flow, approved templates, opt-out handling, and retention behaviour have been tested against the production configuration.

5. WhatsApp consent

Users may be asked to provide appropriate permission for WhatsApp communication. Providing a phone number does not grant unlimited communication rights. Users may withdraw communication permission using the opt-out mechanisms in the Privacy Policy.

6. WhatsApp platform restrictions

Ideora and its users must follow applicable WhatsApp Business Platform requirements. These may include approved message templates, messaging windows, recipient permissions, platform quality requirements, messaging restrictions, and prohibited-content rules.

7. Prohibited activities

Users must not:

Attempt unauthorised access to our systems.
Use our services for fraudulent activities.
Send unsolicited bulk communication, or ask Ideora to do so.
Use unofficial WhatsApp APIs with our products.
Circumvent authentication or security controls.
Distribute malicious files or software.
Upload unlawful content.
Infringe intellectual property rights.
Attempt to extract or misuse confidential information, including API credentials.
Interfere with system availability.
Misrepresent their identity.
Use our services to violate applicable law.

8. Product-specific conditions

Digital Gullak. Users must provide accurate donation and transaction information. A donation acknowledgement does not independently establish tax deductibility or charitable registration status.

Digital Mala. Users must provide appropriate audio permissions and use the application lawfully. Voice-recognition results may be inaccurate.

SI Contact. Users are responsible for having the necessary authority to upload, store, or manage contact information.

AI Designer. Users must have the necessary rights to uploaded photographs, logos, fonts, and reference artwork. AI-generated layouts may require professional review before commercial printing.

Jain Gyan AI. AI-generated explanations are provided for educational purposes. They should not be treated as definitive religious, legal, or professional advice.

9. Intellectual property

Ideora owns or licenses the software, branding, source code, designs, documentation, and other intellectual property associated with its products. Users retain their rights in original content they upload, subject to the permissions necessary to operate the relevant service.

Users must not copy, reverse engineer, resell, or distribute proprietary software without authorisation, except where applicable law permits it.

10. Third-party services

Our products may depend on third-party services, including the Meta WhatsApp Business Platform, cloud infrastructure providers, payment gateways, AI providers, and authentication providers. Those services are governed by their own terms. The website contact form is delivered by FormSubmit.

11. Service availability

Ideora may perform maintenance, upgrades, and security changes. Services may become temporarily unavailable because of infrastructure failures, third-party outages, maintenance, security incidents, regulatory restrictions, or events outside reasonable control.

12. Account suspension

Ideora may suspend or restrict access if these terms are materially violated, unauthorised activity is detected, security is threatened, an applicable platform policy is violated, or a legal obligation requires restriction. Where reasonable and legally permissible, we may provide notice and an opportunity to resolve the issue.

13. Fees and payments

Where a product includes paid services, the applicable pricing, payment terms, taxes, and refund conditions will be disclosed separately. Third-party payment gateways may apply their own terms.

14. Disclaimer

Our products are provided subject to the applicable service description and product-specific commitments. We do not guarantee that AI-generated results, voice recognition, message delivery, or third-party services will be error-free or continuously available. Nothing in these terms excludes a right or a liability that cannot legally be excluded.

15. Limitation of liability

To the extent permitted by law, Ideora is not liable for indirect or consequential losses resulting from circumstances beyond its reasonable control, including third-party service outages, user misuse, unauthorised account access caused by compromised user credentials, or incorrect user-provided information. This clause does not exclude liability where exclusion is prohibited by applicable law.

16. Privacy and related policies

Use of our services is also governed by the Privacy Policy and the Data Deletion Policy. The WhatsApp Acceptable Use Policy is the internal rule for Ideora’s administrators, developers, and authorised employees.

17. Changes to these terms

Ideora may update these terms when services, technology, or legal requirements change. Continued use after the effective date of an update is subject to the revised terms, to the extent legally permitted. The date at the top is the date of the current version.

18. Governing law and disputes

These terms are governed by the laws of India. Disputes are addressed through the legal procedures and the competent courts that have jurisdiction under applicable law.

19. Contact

Ideora Technologies
Proprietorship Firm
Proprietor: Shikha Paras Lohade
1, Space Cosmos, Beside Canara Bank, Old Agra Road, Ashok Stambh, Nashik 422002, Maharashtra, India
Legal and support: contact@ideora.in